Paraa AI
FOR RESTAURANTS Phone orders, in English

Answer more calls.
Take the order.

An AI phone agent for restaurants. It answers calls, takes orders from your menu, texts the caller a payment link and sends the order to your kitchen. Set it up yourself, or have our team set it up with you.

ILLUSTRATIVE CALL

An example order call

Order
2 items
Payment
Link texted
Status
Reading back

TRANSCRIPT

AGENT

"Thanks for calling. That's two chicken biryanis for pickup. Shall I text the payment link to the number you're calling from?"

CALLER

"Yes, please."

CAPABILITIES

What the agent does on a call

It answers the restaurant's phone, takes the order item by item from your menu, and leaves a record of every call for you to read.

01 / ANSWERING

Answering

Picks up your restaurant's calls and answers questions about the menu and the restaurant.


  • Answers from your own menu
  • Says when it does not know
  • Questions it could not answer listed for you
02 / ORDERING

Taking the order

Takes the order item by item, with sizes and options, and reads it back before it is placed.


  • Items, sizes and options from your menu
  • English-language calls
  • Order read back before it is placed
03 / PAYMENT

Payment by text

Texts the caller a secure payment link; no card number is taken over the phone.


  • Payment link by text message
  • Payments through Stripe
  • Order updates by text
04 / KITCHEN

To your kitchen

Placed orders arrive on a kitchen board in the console, with items, options and notes.


  • Kitchen board
  • Order list and order status
  • Call transcripts

IMPLEMENTATION

Four steps to a line that answers

From your menu to a live phone number, each step is in the console.

  1. Add your menu

    Bring in your menu and review what the agent will say about your restaurant.

  2. Connect payments

    Connect a Stripe account so callers can pay by link. Calendar and CRM connectors are not built.

  3. Test the draft

    Ask your draft agent questions and run test orders against it before any caller reaches it.

  4. Go live

    We set up a phone number for your agent, and it goes live once the go-live checklist is complete. Calls come in through Twilio.

ILLUSTRATIVE SETTINGS

DRAFT

Greeting

Thanks for calling. What can I get for you?

Voice

Standard voice
Text a payment link with each order

Draft saved. Test the draft before it goes live.

SOLUTIONS PATHS

Set it up yourself, or with us

Sign up and build your agent in the console, or book a demo and our team will set it up with you.

SELF-SERVICE CONSOLE

Do it yourself

For a restaurant that wants to set up its own line: add your menu, test the draft and work through the go-live checklist in the console.


  • Menu import and review
  • Test the draft before going live
  • Call records and transcripts
  • Roles for owners, managers and kitchen staff
WITH OUR TEAM

Managed Configuration

Book a demo and our team sets the line up with you: your menu, your greeting, your phone number.


  • Menu set up with you
  • Square point-of-sale connection: coming soon
  • Help going live
  • Single sign-on (SAML 2.0 or OpenID Connect)

ECOSYSTEM INTEGRATIONS

What it connects to today

Calls come in through Twilio and payments go through Stripe. Square is built and not yet switched on; no CRM or calendar connector is built.

  • Twilio (calls)
  • Stripe (payments)
  • Square (coming soon)

THE CONSOLE

Every call, in one place

Read what each caller said and what the agent answered, see the orders it placed, and change what it knows.

  • Calls
  • Orders
  • Menu
TRANSCRIPTS

Kept 90 days unless your organisation sets a shorter limit

AUDIT LOG

Changes to your account are recorded and cannot be edited afterwards

Recent calls (illustrative)

3 CALLS
CALL OUTCOME LENGTH
Pickup order Placed, paid by link ONLINE 3 min
Opening hours Answered ONLINE 1 min
Catering question Listed for staff to answer NEEDS YOU 2 min

FLEXIBLE FRAMEWORK

Pricing is not set yet

We have not published prices. These are the parts a bill will be made of; ask us on a demo.

Platform Subscription

The console, your agent and its phone line.


Pricing to be confirmed

Usage Minutes

Minutes your agent spends on calls.


Pricing to be confirmed

Managed Configuration

Our team setting your line up with you.


Pricing to be confirmed

TRUST

Stay in control of your data

We hold no security certification yet. Here is what the product does today.

🗑️ Transcripts deleted on a schedule

Transcripts are deleted after 90 days by default, and your organisation can set a shorter limit.

🔒 Connections over HTTPS

The console and its API are served over HTTPS only.

👥 Roles and sign-in

Give each person a role, and sign in with SAML 2.0 or OpenID Connect single sign-on.

COMMON INQUIRIES

Frequently Asked Questions

Which languages does the agent speak?

English. Calls in other languages are not supported yet.

Does it take card numbers over the phone?

No. The caller gets a payment link by text and pays on a Stripe page.

How long are calls kept?

Transcripts: 90 days by default, or less if your organisation sets a limit. Recordings, where a line records: deleted after 7 days.

Can a caller ask for a person?

Yes. The agent says so and the request is recorded on the call for your staff. Passing the call straight to a person is being built.

Let the agent take the phone orders

Sign up and set up your line in the console, or book a demo and set it up with us.